Privacy Policy

Last Updated: 1/11/2024

RPG Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.rpgsolutions.co.nz ("Site"), or engage with us. By accessing our Site or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: This includes information you provide to us voluntarily, such as your name, email address, phone number, address, and any other information you submit when contacting us or requesting services.
  • Usage Data: We collect information on how you interact with our Site, such as IP address, browser type, referring URLs, pages visited, and date/time stamps. This information helps us improve our services and provide a better user experience.
  • Cookies and Tracking Technologies: Our Site uses cookies and similar technologies to track your use of the Site. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide and improve our services: We use your information to respond to inquiries, provide requested services, and maintain our Site’s functionality.
  • To communicate with you: We may use your contact information to send updates, marketing materials, or respond to your inquiries. You may opt out of marketing communications at any time.
  • To improve our Site and customer experience: Usage data helps us understand how visitors interact with our Site, enabling us to optimize content, features, and functionality.
  • For legal compliance: We may use your information to comply with applicable laws, regulations, or legal requests, or to protect our rights.

3. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party service providers that assist us with website hosting, analytics, marketing, and customer service.
  • For Legal Reasons: We may disclose your information if required by law, regulation, or legal process, or if we believe it’s necessary to protect our rights, property, or the safety of others.
  • In Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information: Contact us if you wish to review, amend, or delete the information we hold about you.
  • Opt-out of marketing communications: You may unsubscribe from our marketing communications by following the unsubscribe instructions in each message or contacting us directly.
  • Restrict cookies and tracking technologies: You can manage your preferences for cookies in your browser settings.

5. Security of Your Information

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please understand that no security measures are perfect, and we cannot guarantee absolute security of your information.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our Site is not intended for children under 16, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site with the "Last Updated" date. Please review this Policy periodically to stay informed of any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

RPG Solutions
solar@rpgsolutions.co.nz
027 591 2369